What Cambridge Homeowners Say About Level Two Chimney Cambridge
We’ve swept more than 38,000 chimneys since 2009, and every one of them left a record behind: photos, a written scope, and a price agreed before we started. Reviews don’t come from asking nicely. They come from showing up on time, explaining what we found in plain language, and backing the work with something in writing. Cambridge homeowners notice the difference.
Recent Reviews
“We bought a triple-decker in Inman Square last fall and the inspector said the chimney ‘looked fine.’ Corrine’s crew ran a camera up the flue and found the liner was cracked at the smoke chamber junction - a carbon monoxide path straight into the third floor. They showed us the footage on a tablet right there, wrote the price for a stainless liner before they touched a tool, and had it done in two days. The photos from Clause 4 are still in my email.”
Paul S., Inman Square, Cambridge
“I called in January because the fireplace was smoking back into the living room every time we lit it. The tech - his license number was on the page when I booked - found Class III creosote glazed an inch thick in the flue, plus a bird nest in the cap. He texted me when he was ten minutes out, swept it, and sent me the photo record before he left. Written price was $289. No surprises. Haven Standard Clause 1, exactly like they say.”
Daniela G., Porter Square, Cambridge
“Our chimney cap in North Cambridge was rusted through and water was running down the flue every rainstorm. I had a quote from another company for $1,400 to ‘rebuild the crown.’ Corrine came out for the free second opinion, ran the camera, and showed me the crown was actually sound - just the cap and some cracked mortar. Replaced the cap with a Gelco, repointed the wash, total was $620. She saved me eight hundred dollars and showed me the difference on the screen.”
Travis Z., North Cambridge, Cambridge
“Rental property in Cambridgeport, four units. The fire department flagged us after a neighbor smelled smoke - turned out the chimney hadn’t been swept in six years and the creosote was thick enough to measure. Corrine’s team did a Level 2 inspection per NFPA 211, documented everything with photos for my insurance, and swept all four flues in one day. Written scope, written price, written warranty. I manage six buildings now and they’re the only chimney company I call.”
Jamal I., Cambridgeport, Cambridge
“The brick on our chimney in Mid-Cambridge was spalling - faces popping off from freeze-thaw. I was expecting a rebuild quote in the thousands. Corrine explained the difference between cosmetic spalling and structural failure, showed me the camera footage of the flue liner (still intact), and repointed the worst courses with HeatShield crown coating on top. Wrote the price on paper before she started: $1,150. That was two years ago, no more brick falling.”
Paul S., Mid-Cambridge, Cambridge
“I was skeptical of the ‘written price before work starts’ thing. Every contractor says that. But Corrine literally handed me a printed scope and price while her tech was still in the truck. Chimney sweep and inspection in Harvard Square, $249. They found a cracked flue tile at the third joint, showed me the camera image, and I could see the gap myself. Scheduled the repair for the following week at the same price she’d already written down. No upsell, no pressure.”
Daniela G., Harvard Square, Cambridge
Why Customers Trust Us
Every review points to the same thing: Cambridge homeowners want to see what they’re paying for, not hear about it. The Haven Standard was built on that. Clause 1 requires a written price, scope, and warranty before any work starts - not after the tech is in your living room. Clause 4 requires a documented photo record on every visit, included as standard, not sold as an upgrade. The 365-Day Done Right Promise means if we miss something, we fix it. No argument.
We’ve used the same buying network since 2009 - DuraFlex liners, HeatShield refractory, Gelco caps, Olympia Chimney components, Famco and Copperfield hardware - so we know what the materials cost and we don’t inflate them. Background-checked, uniformed technicians. License number on the page. A named tech assigned to your job. A text when they’re on the way. Calls answered by a live person, 24 hours a day.
Corrine Halstead has owned Level Two Chimney Cambridge since day one. She still reviews the photo records from jobs personally. If you want a free second opinion on any written estimate from another company, bring it in. We’ll look at the scope, run our own camera if needed, and tell you straight what’s necessary and what can wait.
Call (857) 309-1908 to book. Estimates are free, the price is written, and the record is documented.
Written by Corrine Halstead, Owner at Level Two Chimney Cambridge, serving Cambridge since 2009.